Snatchedishop Consumer Purchase
Terms Buyer Protection 15 Days
1. Contact Seller
Go to your order history and select the item.
Discuss the issue with the seller and see possible solutions.
2. Apply for a Refund
Simply raise a claim by opening a dispute within 48 Hours following the delivery of
your order or the end of the package receipt confirmation period
(as listed in your order details).
Buyer Protection Money Back Guarantee” or “Basic Buyer Protection” Rules, Terms & Conditions (the “Official Rules”)
These Terms & Conditions apply to the “Buyer Protection Money Back Guarantee” or “Basic Buyer Protection” in Snatchedishop (the “Buyer Protection”).
1. Promoter: the contracting party determined in accordance with the section “1.1 Contracting Party” of the Snatchedishop.com Transaction Services Agreement,
(“Snatchedishop” or the “Promoter”).
2. Eligible Member: You must be a registered Member of Snatchedishop with a valid Account and have successfully made and completed a purchase of Goods and/or services on Snatchedishop.
3. Buyer Protection Period:
the number of days (appearing/confirmed on the product listing page at the time when the Eligible Member completed the purchase from the Snatchedishop)
which the seller guarantees the Eligible Member that it would receive the goods and ordered from the seller, start counting from the day the Eligible Member completes
such purchase on Snatchedishop.
a) If The eligible Member Does not Receive The Goods Within the Buyer protection period,
the Eligible Member may initiate the dispute procedures as stipulated in Snatchedishop under “Disputes and Reports or Email” to report this incident (“Dispute Procedures”).
b) During The Dispute procedures, Snatchedishop will Investigate This Incident Considering but NOT limited to The Following Factors:
1) Whether Goods Received by The Eligible Member are damaged, Defective, or are substantially different from what has been presented or
described on the product listing page;
2) Whether the non-arrival of goods and/or services to the Eligible Member is due to factors beyond its control)
3)Whether the non-arrival of goods and/or services to the Eligible Member is due to error or miscommunication on the part of the Eligible Member
(eg providing incorrect shipping address etc);4) Whether the goods are returned to the seller due to such goods not being able to clear customs.
c) Snatchedishop may ask the Eligible Member for relevant information, documentation, records, and/or other evidence to support the Eligible Member’s claim.
d) After the Dispute Procedures, Snatchedishop will make a determination (which is final and not subject to appeal). If the determination is in favor of the Eligible Member, subject to the terms of the Official Rules (including but not limited to the force clause Majeure below), the Eligible Member will be eligible for a refund within 15 days after the completion of the Dispute Procedures. Such refund will be generally credited to the same means of payment used by the Eligible Member when placing the affected order on Snatchedishop unless the parties have agreed on some other means and are subject to the relevant technical constraints.
5. General Rules:
a) By participating in this Buyer Protection, you agree to be bound by these Official Rules.
b) Any fraud and/or abuse by you (as determined by the Promoter at its sole discretion) will result in forfeiture of your eligibility to this Buyer Protection and/or rights
under these Official Rules.
c) Snatchedishop is not responsible for any late, lost, delayed, incomplete, illegible, misdirected, or undeliverable entries,
responses, or other correspondence, whether by e-mail or otherwise.
d) The eligibility to this Buyer Protection shall be determined by Snatchedishop at their sole discretion based on the Promoter’s record.
If there is any discrepancy between the record of transaction held by you and that held by the Promoter, the Promoter’s record shall be conclusive and binding on you.
e) Snatchedishop reserves the right to amend these Official Rules without prior notice. In the event of disputes, the decision of the Promoter shall be final and binding.
f) Snatchedishop reserves the right and absolute discretion to cancel or revoke anyone’s right to participate in this Buyer Protection.
6. Force Majeure:
Under no circumstances shall Snatchedishop be held liable to the Eligible Member for this Buyer Protection or any rights
under these Official Rules due to or resulting directly or indirectly from acts of nature, forces or causes beyond the reasonable control of Snatchedishop or the relevant supplier, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties or any suspension or disruption of transportation or business operation (including but not limited to delays or disruption of the resumption of work or operation ordered by any government agency) in the event of a national or regional spread of epidemic or pandemic.
7. Conflict of Terms and Conditions:
a) In case of any discrepancy in the content between the English and other non-English language versions of these Official Rules, the English version shall prevail.
b) In the event that any of the terms under these Official Rules conflict with rules and/or any such related information displayed elsewhere on Snatchedishop,
the terms under these Official Rules shall prevail.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE PROMOTER BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS) ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION IN THIS BUYER PROTECTION, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT THE SPONSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.
You acknowledge and agree that the Promoter or any of its affiliates shall not be responsible,
and shall have no liability to the Eligible Member or anyone else for any dispute or claim that arises out of your participation in this Buyer Protection.
1. Purchase Contract
1.1 This site is worked by International Trade & Investment Holding Ltd as (“Snatchedishop”, “we”, “us” or “our”). By utilizing the Snatchedishop.com site you are limited by these agreements. All utilization and buys made on this site are represented by these Terms and Conditions whenever albeit the Terms and Conditions administering any given use or buy will be those essential at the date of your request or explicit use. On the off chance that you use or request products after we have distributed any progressions, you will be limited by those changes. In like manner, you should check to precede each utilization or request to guarantee that you comprehend the exact agreements appropriate to your site visit or buy. To help you in deciding if the Terms and Conditions have changed since your latest request we will show the date when these Terms and Conditions were most as of late refreshed. These Terms and Conditions were most as of late refreshed on first September 2021.
1.2 We sell products to end-users and Who-sellers/Resellers
1.3 We will affirm acknowledgment of your request put on snatchedishop.com. This will happen either by message on the site following you have affirmed your request or by us sending an email to the email address you have given to us. At the mark of acknowledgment, the buy agreement will be made and we will supply the products to you as per your request and these Terms and Conditions.
1.4 Unless you have mentioned not to be reached by instant message, in the event that you have submitted a request for conveyance at least two days ahead of time then we will attempt likewise to message you upon the arrival of your request helping you to remember the planned conveyance season of your request. The motivation behind the update is to decrease the probability of conveyance times being neglected.
2. Price and Delivery Charges
2.1 The cost of the products will be as cited on the site at the time you affirm your request (normally by tapping the “checkout” button) subject just to any unintentional specialized mistake for which we won’t be responsible. Where a substitute thing is offered instead of a thing requested, the cost charged for that substitute thing (whenever acknowledged) will be the cost relevant at the time the thing is subbed.
2.2 The costs expressed on the site will be comprehensive of any VAT payable.
2.3 If Snatchedishop makes a blunder in publicizing the cost of the products on the site, it will maintain whatever authority is needed to drop any requests you place for such merchandise.
2.4 Each request you make might incorporate a charge for conveyance. On the off chance that your conveyance is dependent upon a conveyance charge, it will be displayed to you as a different charge on the conveyance affirmation page before you affirm your request. Any conveyance charge added to your request will be reliant upon, in addition to other things, the worth of your request, the date and season of your conveyance, and your conveyance address and charges might shift from a multi-week to another.
3. Methods of Payment
3.1 Payment can be made by direct debit, credit or debit card and some business account cards, and by PayPal. We additionally recognize installment payment with Apply pay. Coupon code vouchers or “cash-off” coupons will NOT be recognized at the rate of the request.
3.2 The debit, credit, and charge cards accepted by us are those listed on the website on the date on which your order is placed.
3.3 Authority for installment will be mentioned by your card guarantor at the time you submit your request. This is finished by ‘saving’ against the card you have utilized for installment. The sum that is ‘saved’ will either be the assessed measure of your request or $1. That sum isn’t spent by you until we ‘charge’ your card with the maximum of your request, and the last occurs on the date on which we allot your items to you, which might be ahead of the date on which we convey your request. Now, we will send you an email that contains your receipt. We maintain whatever authority is needed to end our concurrence with you in case we are rejected expert for installment or sensibly accept that installment will be declined at any stage.
4.1 Conveyance alternatives will be displayed all through your request cycle and will be accessible through our own conveyance organization or (for specific things) by dispatch. Conveyance days and times will be as indicated on the conveyance booking page on the site and will be made to the location determined by you when you register on the site. You can change this location through the “Record Settings” included on the site, and you should do as such on the off chance that you move home so we can convey it to the right location. We maintain whatever authority is needed to limit conveyances in specific regions, and this incorporates the option to kill certain regions from our conveyance plan through and through.
4.2 Items are dependent upon accessibility and winning economic situations. We might restrict the amounts of products (especially merchandise on extraordinary offer) provided to anyone client if as we would like to think the amount requested endangers accessibility for different clients. In case of non-accessibility of any products you request, we might offer a sensible substitute. This might influence the value you pay. You might dismiss any substitute thing and we will discount the sum you have been charged for that substitute. It is our approach to distinguish any substitute things to you at the hour of conveyance and offer you the chance to acknowledge or dismiss the thing around them.
4.3 If the goods you have received are faulty or contain defective products, you should notify us in accordance with Snatchedishop’s return policy. You will not be charged for defective products that you wish to return or for goods that you have not received.
4.4 We take extraordinary consideration to attempt that conveyances are made inside a brief conveyance opening and in like manner, it is your obligation to guarantee that a suitable person at the conveyance address is consistently accessible throughout the conveyance space. We could a4.sk that a suitable person finishes paperwork for the products on conveyance. Subject to 4.7 below, if no one is at the location when the conveyance efforts the products could be held by us. We will leave a message about the transfer and will call to try to correct the transfer.
4.5 If it’s not too much trouble, note unfriendly climate conditions or different occasions outside of our sensible control might bring about a periodic late or dropped conveyance. In case that is the case, we will attempt to get in touch with you when we can to reschedule your conveyance time and date.
4.6 Should you neglect to be available for your conveyance we are qualified to charge you in full for a sum equivalent to the cost of transient things contained in your request and the expense of conveyance.
4.7 Snatchedishop’s and its representatives and subcontractors will commonly possibly make conveyances when a proper individual can get the conveyance. If you train to leave a conveyance unattended at your location or with a neighbor, Snatchedishop explicitly renounces all responsibility that might emerge by ethicalness of the conveyance being left unattended for a while. This incorporates yet isn’t restricted to robbery, altering, defilement, and the aftereffect of any adjustment of temperature in regard to things that should be kept chilled or inside a predetermined temperature range.
5. Defective Goods
5.1 Seller will replace the defective product 1:1 without additional costs for the buyer, if this case should apply to you please contact immediately the snatchedishop support team by email ticket and attach the evidence with where the Defects is to be seen exactly (PHOTO & VIDEO), we will contact you as soon as possible.
5.2 Please note: The declaration about the defective product is to be reported within 24 Hours by Email after the Product is delivered.
5.3 Provide Picture & Video from Delivered product and Package within 24 Hours after the product is received.
5.4 In many cases the buyer and the seller agree that the product will be replaced by the seller and the buyer gets a new product without having to return the broken product.
6. Cancellation Rights
6.1 Subject to conditions 6.2, 6.3, and you reserve the privilege to drop the agreement whenever until the expiry of 24 hours after the date of conveyance of the merchandise by informing us by phone or email.
6.2 On account of customized, made to quantify, or short-lived things you don’t reserve the option to drop the agreement. Should you wish to drop your request preceding the hour of conveyance, we will be qualified to charge you in full for a sum equivalent to the cost of the customized, made to quantify or transient things contained in your request.
6.3 Buyer can cancel the PAYMENT within 24 Hours without any Reason and buyer will be charged 5 dollars for Sellers Expenses.
7. Warranty & Liability
7.1 Nothing in these Terms and Conditions will limit our risk for death or individual injury coming about because of our carelessness, break of agreement, or break of a legal obligation, nor will any of these terms confine any of your legal rights. For additional data about your legal rights, contact your neighborhood authority Trading Standards Department or Citizen’s Advice Bureau.
7.2 Notwithstanding section 4.5, we won’t be considered to be in break of agreement or of these Terms and Conditions because of any postponement in our exhibition or inability to play out our commitments if that deferral or inability to perform is because of any reason or situation past our sensible control including, however not restricted to, fire, flood and different demonstrations of God, strikes, revolt, mishap, disturbance to energy supplies, common uproar, demonstrations of psychological oppression or war, breakdown of gear, street traffic issues.
7.3 Other than as set out in provision 7.1, our most extreme risk emerging out of any request for the stock of products to you under this agreement will be restricted to the retail cost of the merchandise contained in a specific order.
8.1 To assist us with guaranteeing the most ideal help some calls will be recorded.
8.2 In surveying your solicitation for the conveyance of products from us we might make inquiries about you including looking through your records held by associations like Experian and Equifax and credit reference organizations. We may likewise check your subtleties held by the IMRG Security Alert plan and other extortion avoidance plans.
8.3 We regard your protection. The individual data that you give us is held with care and security. We don’t sell, lease or move this data to outsiders for their advertising purposes except if you concur with something else.
8.4 At the hour of your enlistment, you will get a secret key. Kindly stay discreet, as you are totally capable in the event that you don’t keep up with the secrecy of your secret key. You are altogether answerable for all orders put with us or data is given to us under your email address in the mix with your secret word. You should promptly tell us of any unapproved utilization of your email address as well as a secret phrase or any break of safety known to you.
9. Customer Complaints
9.1 Any Customer complaints should be addressed to our customer service team (info@Snatchedishop.com ).
10. Special Offers Promotions & Competitions
10.1 Occasionally, and at our total caution, acquisition of products might be dependent upon exceptional offers. If a particularly uncommon offer applies to your buy, the details of a particularly exceptional offer will be dependent upon these Terms and Conditions. In case there is any contention between the provisions of an extraordinary offer and these Terms and Conditions, these Terms and Conditions will win except if explicitly avoided.
10.2 We might change the details of extraordinary offers, or pull out them out and out, whenever and without earlier notification. Subject to conditions 2.1(a) and 4.2, we will respect at the offer value any request set by you before an offer finishes, or is changed or removed.
10.3 We maintain whatever authority is needed to offer in our total tact various clients diverse uncommon offers, advancements, and the capacity to enter various rivalries.
11.1 On the off chance that any of these Terms and Conditions is held by any court of skillful power to be unlawful, invalid, or unenforceable, in entire or to some degree, this won’t influence the legitimacy of the leftover Terms and Conditions which will keep on being legitimate and enforceable to the furthest reaches allowed by law.
11.2 All copyright, brand names, and any remaining protected innovation rights in all material or content provided as a component of this site will stay consistently vested in us or our licensors. You are allowed to utilize the material information and content just for your own utilization inputting orders through Snatchedishop.com, and you may not in any case duplicate, replicate, send, distribute, show, disperse, monetarily exploit, utilize or make subordinate works of any material information and content on the Snatchedishop.com site without Snatchedishop’s earlier composed authorization. Snatchedishop might force an expense on any proposed utilization of the material information and content contained on its site, other than for putting orders through the Snatchedishop.com site.
12. User-Generated Content | Snatchedishop’s Terms & Conditions
Information about our customers is a critical piece of our business and we don’t sell or rent your information to some other individual to enable them to send you direct promotion aside from in the event that you agree on something different. Regardless, there are conditions where we should impart singular information to the ultimate objective for us to give our customers our unparalleled movement organization. Reliably where we use or uncover your information, it will remain secure.
Every once in a while the group at Snatchedishop’s select client created (“Content”) which grandstands the Snatchedishop brand or items. This Content is made by clients (“Contributors”) and shared via web-based media through Facebook, Twitter, Instagram, YouTube as well as Snapchat.
Content will be chosen by Speciality Stores Limited or one of its partnered organizations (together with the “Organization”).
This chosen Content may then be re-utilized through Snatchedishop’s web-based media channels including Facebook, Twitter, Instagram, YouTube, Snapchat or straightforwardly by means of its site: www.Snatchedishop.com
1 No buy is fundamental.
2. Any Content choices are at the sole circumspection of the Company and the Company is under no commitment to utilize the Content having looked for the Contributors endorsement.
3. By consenting to the sharing of the Content, you as the Contributor warrant that the Content is your own creation and doesn’t encroach on the privileges of any outsider.
4. The Company thusly consent to utilize the Content just as per these agreements.
5. Upon Content choice, the Company will contact the Contributor through Facebook, Twitter, Instagram, YouTube, or Snapchat, as suitable, and request his/her agree to utilize the Content on its own online media channels or by means of its site. The Contributor will be approached to answer with a word or expression and sent a connection to these agreements.
6. By delivering the Content to the Company, the Contributors web-based media username and additionally profile picture might show up close by the Content on these channels.
7. The Company saves the right not to utilize, or to eliminate, the Content whenever.
8. On the off chance that the Contributor no longer needs their Content to highlight on the Company’s web-based media stage or site, it will contact the Company, who will eliminate this Content inside a sensible timespan.
9. By consenting to the Company utilizing the Content, the Contributor concedes the Company for no installment consequently or some other type of remuneration, an around the world, non-elite, adaptable, eminence free, unalterable permit to utilize the Content by means of their online media channels and www.Snatchedishop.com
10. The License allowed will just be utilized by the Company as portrayed under these agreements.
11. The Contributor warrants that he/she has all rights important to allow these licenses and that the Content conforms to every pertinent law, rules, and guidelines and doesn’t encroach or in any case disregard the copyright, brand name, proprietary innovation, protection, or other protected innovation or different privileges of any outsider. 13. In the event that the Contributor becomes mindful of any explanation the Content might be encroaching the privileges of any outsider or breaking any relevant law or guideline, the Contributor will contact the Company illuminating them regarding, for example, soon as sensibly practicable.
12. The Contributor comprehends the Content will be open to outsiders through online media channels and the Snatchedishop’s site and forgoes every ethical right and some other rights concerning the attribution of creation or respectability of materials in regards to the Content.
13. The Company might eliminate, or make article updates to, any of the Content whenever without notice or endorsement from the Contributor.
14. The Company and its representatives will just utilize any close-to-home data provided by the Contributor for the motivations behind re-utilizing the Content.
15. To the degree allowed by law, the Company acknowledges no risk for any harm, misfortune, or injury endured as a component of this sharing of Content.
16. By consenting to the Content’s use, the Contributor acknowledges these agreements and those of Facebook, Twitter, Instagram, YouTube, or Snapchat as appropriate.
17. These agreements and any question or case emerging out of or regarding it or its topic or development will be represented by and understood as per the law.